Returns & Exchanges
We want you to love your style as much as a warm fire, which is why we offer a 30-day return window for all unworn apparel in its original packaging. Please ensure all tags remain attached to be eligible for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Pack Your Items
Securely place the unworn items and the original packing slip inside the shipping box or mailer.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number until your refund is processed.